10,000+
Customer Accounts
Unified customer profiles created
40 hrs/week
Time Saved
Staff time redirected to customer service
90% faster
Campaign Speed
From weeks to hours for new campaigns
The Challenge
A major retail group was managing customer loyalty across 50+ stores using spreadsheets and manual processes. Customer data was scattered, rewards were tracked inconsistently, and marketing campaigns took weeks to execute.
Our Solution
We built a custom loyalty management platform that unified all customer data, automated reward tracking, and enabled real-time marketing campaigns. The system integrates with their POS systems across all locations.
The Results
- 10,000+ Customer Accounts
Unified customer profiles created
- 40 hrs/week Time Saved
Staff time redirected to customer service
- 90% faster Campaign Speed
From weeks to hours for new campaigns
Tech Stack
ReactNode.jsPostgreSQLAWS
Project Details
- Client
- Retail Group
- Industry
- Retail
- Service
- App Development
- Duration
- 12 weeks